When to follow up after a quotation
- First follow-up: two to three working days after sending the quote.
- Second follow-up: about a week after the first, adding something useful rather than repeating the question.
- Last follow-up: a polite close-the-loop email one to two weeks later, leaving the door open.
- Adjust the timing to your sales cycle. Quotes for a trip or a small order move faster than a manufacturing RFQ.
Template 1: friendly check-in
Subject: Following up on our quotation [reference]
Hi [Name], I wanted to check that you received the quotation we sent on [date] for [product or service]. If anything is unclear, or you would like the options changed, tell me and I will update it today. Thank you, [Your name]
Template 2: add something useful
Subject: Quick update on your quotation [reference]
Hi [Name], a quick note on the quotation for [product or service]. [Add one useful fact: availability for your dates, a delivery slot, a price that is valid until a date, or a short answer to a question they asked.] If you would like to go ahead or compare options, I am happy to arrange a short call. Regards, [Your name]
Template 3: close the loop
Subject: Should we keep your quotation open? [reference]
Hi [Name], I have not heard back about the quotation for [product or service], so I will assume the timing is not right and close it for now. If that changes, reply to this email and I will reopen it with current pricing. Thank you for considering us, [Your name]
Tips for a better quote follow-up email
- Keep it to three or four sentences and make the next step obvious.
- Reference the original quote number and date so the customer can find it.
- Change something each time: availability, a deadline or an answer, not just "any update?".
- Stop after the last follow-up. A clear close usually gets more replies than a fourth reminder.
Automate quotation follow-ups with Coderva
The Coderva email follow-up monitor checks your mailbox every day and finds conversations still waiting on a reply, including quotations you sent that the customer has not answered. Once your SLA window passes it reminds the customer or escalates to a teammate. Pair it with the smart quotation agent, which drafts quotation replies from customer enquiries using your pricing policy, and quotes go out faster and are followed up on time. You control the wording, the timing and what is sent automatically.
Frequently asked questions
How long should I wait before following up on a quotation?
Two to three working days is a common first follow-up. Follow up again about a week later, then send a final close-the-loop email. Longer sales cycles, such as manufacturing RFQs, justify longer gaps.
How many follow-up emails after a quotation is too many?
Three is a sensible limit for most teams: a check-in, one that adds useful information, and a polite close. After that, pause and revisit when something changes.
Can follow-up emails after a quotation be automated?
Yes. The Coderva email follow-up monitor finds quotation threads with no reply and reminds the customer or alerts your team after the SLA window you set. Your team stays in control of what is sent.
Also known as
Follow-Up Email After Quotation also covers what people search for as:
- Quotation Follow-Up Email
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- Proposal Follow-Up Emails
- Sales Follow-Up Software
- Post-Quote Reminder Emails