One platform for enquiry response
The same building blocks serve every industry: ERA for email routing, quotation drafts and follow-ups, the WhatsApp Routing Agent for WhatsApp, and agents built in Agent Studio with your own knowledge. What changes by industry is the routes you describe and the information you provide.
Choose your industry
Each page lists typical enquiries, how Coderva handles them and the templates to start from.
Consumer-facing
- Travel and hospitality: Enquiries, quotes and itineraries.
- Retail and e-commerce: Answer shopper questions on WhatsApp and email, route orders, returns and wholesale enquiries, and follow up on abandoned conversations with AI.
- Service industry: Handle service enquiries, quotes and bookings on WhatsApp and email. AI replies fast, drafts quotes, and follows up so no lead goes cold.
- Real estate: Respond to property enquiries on WhatsApp and email, qualify buyers, and route site-visit requests to the right sales executive with AI.
Institutions and care
- Schools and colleges: Answer admission, fee and course enquiries from parents and students on WhatsApp and email, route them to counsellors and follow up on applications.
- Healthcare and medical: Route appointment, department and billing enquiries for clinics, hospitals and medical suppliers on WhatsApp and email. AI supports staff; humans decide.
B2B and manufacturing
- Heavy manufacturing: Handle RFQs, dealer and after-sales enquiries for heavy engineering. AI routes requests, drafts quotations and tracks follow-ups across email and WhatsApp.
- Packaging industry: Automate packaging RFQs, sample requests and repeat-order enquiries across email and WhatsApp. AI routes, drafts quotes and chases open quotations.
Frequently asked questions
Is there a template for my industry?
Coderva includes agent templates for retail, healthcare, higher education, manufacturing, supply chain, insurance, banking, legal and more, and you can start from any of them and edit the instructions for your business.
Does the agent replace my team?
No. It handles the repetitive first response and sends real enquiries to the right person with the details attached. Anything that needs judgement, such as a custom price or a complaint, is forwarded to your team.
Also known as
AI agents by industry also covers what people search for as:
- AI for Industries
- Industry AI Agents
- Sector-Specific AI Agents
- Vertical AI Solutions
- AI for Business Sectors