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CIA Calling Agent

The CIA Calling Agent works through a contact list inside permitted calling hours. It states that it is an AI, asks your qualifying questions, pitches products using only facts from your catalog, and when the person agrees it books a demo and prepares a confirmation. A companion Caller Intelligence Agent then scores each call for sentiment, objections, lead quality and compliance. In this release it runs in mock mode: simulated people answer, and no real call, email or calendar event is made, so you can design your script and see what a campaign would produce.

Start calling agent

What the AI Calling Agent template does

  • Work through an uploaded contact list while respecting permitted calling hours and consent.
  • Open every call by disclosing that it is an AI.
  • Ask your qualifying questions and pitch only products and facts from your catalog.
  • Book a demo when the contact agrees, and prepare the confirmation.
  • Score every call for sentiment, objections, lead score and compliance.

How to set it up

  1. Enter your company, the agent's name and the caller ID.
  2. Add your product catalog, qualifying questions and calling rules.
  3. Upload a contact list with consent flags and run the simulated campaign.
  4. Review the transcripts, scores and booked demos, then refine the script.

What you need

  • A product catalog with the facts the agent may quote.
  • A contact list with consent recorded for each person.
  • Your qualifying questions and calling hours.

Control and safety

The agent never quotes a price you did not enter, and it states that it is an AI. Live telephony is not connected yet, and legal review is needed before calling real people.

  • Discloses it is an AI: Every call opens by stating it is an AI.
  • Catalog facts only: Products and prices come only from your catalog.
  • Scores every call: Sentiment, objections, lead quality and compliance for each call.

What the AI Calling Agent template gives you

Design the script before you dial

Run a simulated campaign to see what the agent would say and book.

  • Work through an uploaded contact list while respecting permitted calling hours and consent.
  • Open every call by disclosing that it is an AI.
  • Ask your qualifying questions and pitch only products and facts from your catalog.
Design the script before you dial: Work through an uploaded contact list while respecting permitted calling hours and consent.; Open every call by disclosing that it is an AI.; Ask your qualifying questions and pitch only products and facts from your catalog.

Say only what you can stand behind

Products come only from your catalog and a price you did not enter is never quoted.

  • Ask your qualifying questions and pitch only products and facts from your catalog.
  • Book a demo when the contact agrees, and prepare the confirmation.
  • Score every call for sentiment, objections, lead score and compliance.
Say only what you can stand behind: Ask your qualifying questions and pitch only products and facts from your catalog.; Book a demo when the contact agrees, and prepare the confirmation.; Score every call for sentiment, objections, lead score and compliance.

Understand every conversation

A companion agent scores sentiment, objections, lead quality and compliance.

  • Score every call for sentiment, objections, lead score and compliance.
  • Work through an uploaded contact list while respecting permitted calling hours and consent.
  • Open every call by disclosing that it is an AI.
Understand every conversation: Score every call for sentiment, objections, lead score and compliance.; Work through an uploaded contact list while respecting permitted calling hours and consent.; Open every call by disclosing that it is an AI.

From sign-in to a running workflow

Setup is guided. Nothing runs until you review the settings and enable it.

  1. Enter company details: Enter your company, the agent's name and the caller ID.
  2. Add catalog and rules: Add your product catalog, qualifying questions and calling rules.
  3. Upload contacts: Upload a contact list with consent flags and run the simulated campaign.
  4. Review the results: Review the transcripts, scores and booked demos, then refine the script.

How the AI Calling Agent workflow runs

CIA Calling Agent flow: Enter company details, then Add catalog and rules, then Upload contacts, then Review the results

How AI Calling Agent is built

AI Calling Agent is a template on the Coderva workflow platform: a guided setup writes the configuration, agents do the work, and every run is stored in the execution history.

Layers of CIA Calling Agent: Campaign setup, Dialler (mock), Conversation agent, Caller intelligence
  • Campaign setup: Company, agent name, caller ID, catalog and rules.
  • Dialler (mock): Works through contacts inside permitted hours using simulated people.
  • Conversation agent: Asks questions and answers from the catalog only.
  • Caller intelligence: Scores the call and records bookings and results.

Screens you will use

Everything is managed from the workflow page after you sign in.

Run and results

Run the simulated campaign and read every transcript and score.

  • Work through an uploaded contact list while respecting permitted calling hours and consent.
  • Open every call by disclosing that it is an AI.
  • Ask your qualifying questions and pitch only products and facts from your catalog.
Run and results: Work through an uploaded contact list while respecting permitted calling hours and consent.; Open every call by disclosing that it is an AI.; Ask your qualifying questions and pitch only products and facts from your catalog.

Catalog and script

Edit the products, questions and rules the agent follows.

  • Ask your qualifying questions and pitch only products and facts from your catalog.
  • Book a demo when the contact agrees, and prepare the confirmation.
  • Score every call for sentiment, objections, lead score and compliance.
Catalog and script: Ask your qualifying questions and pitch only products and facts from your catalog.; Book a demo when the contact agrees, and prepare the confirmation.; Score every call for sentiment, objections, lead score and compliance.

What teams switch on first

Each capability can be used on its own.

  • Contact list: Work through an uploaded contact list while respecting permitted calling hours and consent.
  • Calling hours: Open every call by disclosing that it is an AI.
  • AI disclosure: Ask your qualifying questions and pitch only products and facts from your catalog.
  • Qualifying questions: Book a demo when the contact agrees, and prepare the confirmation.
  • Demo booking: Score every call for sentiment, objections, lead score and compliance.
  • Call scoring: Your qualifying questions and calling hours.

Systems it works with

Connections this template uses today.

  • CSV contact list
  • Product catalog
  • Google Meet demo booking (planned)
  • Telephony (planned)

Control and checks built in

The agent never quotes a price you did not enter, and it states that it is an AI. Live telephony is not connected yet, and legal review is needed before calling real people.

  • Does it make real phone calls?: Not yet. This release runs in mock mode with simulated contacts, so no real calls, emails or calendar events are created.
  • What does the call scoring cover?: Sentiment, objections raised, a lead score and whether the call followed your compliance rules.
  • Can I use it to prepare a real campaign?: Yes. You can refine the script, catalog and rules in simulation first, which shows what a real campaign would say and produce.

What is in AI Calling Agent

  • Contact list: Work through an uploaded contact list while respecting permitted calling hours and consent.
  • Calling hours: Open every call by disclosing that it is an AI.
  • AI disclosure: Ask your qualifying questions and pitch only products and facts from your catalog.
  • Qualifying questions: Book a demo when the contact agrees, and prepare the confirmation.
  • Demo booking: Score every call for sentiment, objections, lead score and compliance.

Frequently asked questions

Does it make real phone calls?

Not yet. This release runs in mock mode with simulated contacts, so no real calls, emails or calendar events are created.

What does the call scoring cover?

Sentiment, objections raised, a lead score and whether the call followed your compliance rules.

Can I use it to prepare a real campaign?

Yes. You can refine the script, catalog and rules in simulation first, which shows what a real campaign would say and produce.

Related

Start calling agent