A business AI agent for every team that answers customers or runs routine work

A business AI agent takes over routine work: answering enquiries, drafting quotations, summarising documents, preparing reports and keeping watch on threads and metrics. Coderva gives you ready agent and workflow templates, your own knowledge base, tools, scheduling and an execution history, so you can adopt one agent at a time.

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What it does

  • Answer enquiries and route them: ERA for email and the WhatsApp Routing Agent for WhatsApp.
  • Draft quotations, follow-ups and campaign emails for review.
  • Support finance with Ledger Insight, marketing with SEO and campaign agents, and teams with industry assistants.
  • Run workflows on a schedule or on demand and see every result.
  • Control cost with plans and credits that pay for agent runs.

How it works

  1. Connect your channels: WhatsApp Business numbers through the Meta WhatsApp Cloud API, and your shared mailbox through ERA.
  2. Describe in plain language the kinds of enquiry you receive and what should happen to each: reply, forward to a person, or both.
  3. Add your business information, and for knowledge-heavy answers attach a knowledge base, so the agent answers from facts you provide.
  4. Send test messages, set a fallback for anything that matches no route, then enable the workflow and review every message in the execution history.

Who it is for

Founders, operations heads and department managers who want a practical first agent, not a project. Most teams start with enquiry response and add others as results show.

Control and safety

You decide what is automated. Each route can reply, forward the enquiry to a person, or do both, the agent can only use the destinations you saved, and every message and action is kept in the execution history so your team can review it.

Frequently asked questions

Where should a small business start?

Most start with enquiry response: ERA for email and WhatsApp routing for WhatsApp, because the saving is visible quickly. Then add follow-ups, quotation drafts and industry assistants.

How is usage priced?

A plan gives access and credits pay for agent runs, workflow runs and tool calls. See the pricing page for plans and credit packs.

Does the agent replace my team?

No. It handles the repetitive first response and sends real enquiries to the right person with the details attached. Anything that needs judgement, such as a custom price or a complaint, is forwarded to your team.

Also known as

Business AI Agent also covers what people search for as:

  • Business AI Assistant
  • Enterprise AI Agent
  • AI Agent for Business
  • Company AI Assistant
  • Operations AI Agent

Related

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